Returns Policy

Shipping

Arrival of your order could take up to three or more working days.

If your order is over $100 it will be sent out with a signature required unless advised otherwise in the order notes.

Shipping Charges

Auckland Delivery – $10.00 | 3 – 4 Days

North Island Delivery – $10.00 | 3 – 4 Days

North Island Rural Delivery – $15.00 | 6 – 10 Days

South Island Delivery – 10.00 | 3 – 4 Days

South Island Rural Delivery – $15.00 | 6 – 10 Days

Returns & Refunds

If your Matthews Sports Vision. order wasn’t what you expected or didn’t arrive in a satisfactory fashion, let us know, and we will sort it out. Give us a call on 03 548 2555 or email nelson@matthewssport.co.nz, tell us what has happened, and we will sort it out and make it right. If it is an issue with merchandise and accessories, return it to us within 14 days of the shipment date with the enclosed courier bag supplied in your order to:

Matthews Sports Vision

210 Hardy Street,

Nelson 7010,

New Zealand

The Fine Print

All merchandise must be returned in its original condition and in its original packaging. We reserve the right to refuse a refund if the product is not in its original condition.

Whilst we will refund any shipping charges incurred with returns, original shipping charges are non-refundable.

All return shipping charges must be prepaid.